Phoenix3 Collective · Restaura · Culinour · Infuse
New here? Do Step 1, then Step 2 — that's the whole path, and both are on this page. Already trained? The forms, links and escalation routes are at the bottom.
The Path
Everyone does Foundations, then the one track that matches their Galley role. Both are on this page, in that order.
Step 1 · Everyone
The shared mental model — what Galley is, how data flows, why entering it once correctly matters. One course, every role, every company.
Step 2 · Your role
One track per Galley role. Find yours in the grid below — it teaches exactly what your permissions let you do, and nothing else.
You stay in read-only View Only until your role track is passed. Passing posts a completion record automatically, and Culinary Admin elevates you from there — you don't need to send anything. Annual refreshers are scheduled for you and arrive as a direct link when they're due.
Step 1 · Everyone starts here
What Galley is, how its data flows, and why entering it once correctly matters. Ten short chapters, self-paced. Do this before your role track — every track assumes it.
The big picture, the five-level data hierarchy, the four main areas, inside a recipe, menus, the daily field loop, and where to self-serve vs. escalate.
Start the course asks for your name and email — it's graded and creates your training record. Just browse is open reading, no sign-in, anytime.
Step 2 · Your role
Six tracks, one per Galley permission role — these are the same six roles your account can actually be set to. Each track covers what your permissions let you do, the standards that apply, hands-on practice, and a graded check. Not sure which one is yours? It's on your account in Galley under your name, or ask Culinary Admin.
Navigation, production lists, receiving, cycle counts, waste capture, the invoice email submission step, and escalation paths.
Collections & cycles, plans & events, production, receiving, PO management, the full invoice scanning workflow, inventory variance, and reporting. Includes the go-live and Train-the-Trainer add-on for anyone opening a location.
Dietary flag assignment, allergen review, IDDSI awareness, permission scope, PU4 awareness, and escalation to Culinary Admin.
Recipe & menu build for HQ and culinary team staff: naming standards, sub-recipe linking, ingredient lookup, the 94 preparation names and cooking methods, yield & portioning, plans/events/collections, and the submission & review workflow.
System architecture, master library governance, recipe lifecycle, collection & cycle management, vendor import, role provisioning, and reporting.
Navigation, where to find data, and escalation paths. Every new account starts here, and it stays the permanent role for anyone who only needs to look things up.
Not part of the learner path
Instructor material and the governing standard. If you are here to be trained, you do not need any of this — Steps 1 and 2 above are the whole path.
Anytime
The things people usually go hunting for. Bookmark this page — it's the one link that has all of them.
app.galleysolutions.com
New recipe, modification/correction, or new ingredient
New account, role change, location reassignment, or deactivation
support.galleysolutions.com
Day-30 check-in, annual refresher, and the Symptom → Fix library
Culinary Requests form — one form for all of it; the Request Type field routes it. Don't create it yourself.
Culinary Admin, via the Culinary Requests form — pick Modification / Correction. Include the recipe name and what's wrong.
RD on site → Director of Nutrition — RDs assign and review flags. Creating a new flag type, or an IDDSI texture standard, is Culinary Admin.
RD on site or Director of Nutrition — all nutrition forms route here.
Your Field Lead — resubmit once, then escalate. Don't receive it manually to work around it.
Culinary Admin, via the Galley Access Request form — new account, role change, location reassignment, permission adjustment, deactivation.
Culinary Admin — that's a real finding, not your mistake. Send it through the Culinary Requests form.
When something looks wrong — flag it, don't edit it.
Galley Training Center · Phoenix3 Collective · maintained by Culinary Leadership
Bookmark this page · the single front door for all Galley training and resources
Culinary Leadership · Training records live in Culinary Nexus