Phoenix3 Collective · Restaura · Culinour · Infuse
Watch the foundation course, find your role's training, and grab the forms and escalation paths you need — without hunting. New here? Start at step one below.
The Path
Every new user follows the same three steps. You stay in read-only View Only until your role training is confirmed — then your access is elevated.
The ≈13-minute narrated overview below. Everyone watches this first — it's the shared mental model for the whole system.
A short, role-specific session — mostly hands-on practice. Find your role in the grid below for what it covers and how long it takes.
Once training is confirmed, Culinary Admin elevates you from View Only to your working role. Use the quick links and refreshers anytime.
Start Here · Step 1
A self-paced, narrated walkthrough of what Galley is, how its data flows, and how we use it. Watch it once and you'll understand the whole system at a high level.
Ten short chapters with narration and captions: the big picture, the five-level data hierarchy, the four main areas, inside a recipe, menus, the daily field loop, and where to self-serve vs. escalate.
Open the courseStep 2
Each role has its own track — briefing, hands-on gates, the standards that matter, a quick-reference card, and a knowledge check. Click any role to open it.
Recipe building standards, naming conventions, sub-recipe linking, ingredient lookup, preparation names, and the submission & review workflow.
Navigation, production lists, receiving, cycle counts, waste capture, the invoice email submission step, and escalation paths.
Collections & cycles, plans & events, production, receiving, PO management, the full invoice scanning workflow, inventory variance, and reporting.
Full field operations plus the instructor playbook — delivering training, common operator questions, and escalation — so go-lives don't need central staff on-site.
Dietary flag assignment, allergen review, IDDSI awareness, permission scope, PU4 awareness, and escalation to Culinary Admin.
Matches the Coordinator track — recipe workflow, plan and event creation, collections, reporting, and escalation paths.
System architecture, master library governance, recipe lifecycle, collection & cycle management, vendor import, role provisioning, and reporting.
Navigation, where to find data, and escalation paths. The starting state for every new user — read-only until role training is confirmed.
The multiplier: how to deliver training, run the hands-on gates, answer common questions, and certify users — without central staff on-site.
Step 3 · Ongoing
After role training: confirm competency with a scored sign-off, then keep data clean with the refresher cadences. Production assets for the narrated video live here too.
The mechanism that confirms training: a scored knowledge check plus the role's hands-on gates, producing a printable completion record that triggers elevation from View Only.
The Day-30 check-in, the annual refresher by role, and a Symptom → Fix library that turns recurring data errors into targeted two-minute micro-lessons.
The full 10-scene script with on-screen cues and timing — drop it into Synthesia, HeyGen, or ElevenLabs to produce a broadcast-quality version of the Foundation course.
Anytime
The things people usually go hunting for. Bookmark this page — it's the one link that has all of them.
app.galleysolutions.com
New recipe, modification, or correction
Request a new ingredient for the library
New account, role change, or access update
support.galleysolutions.com
Culinary Leadership — route through your culinary leadership team.
RD on site → Director of Nutrition — contact the site RD first; escalate as needed.
RD on site or Director of Nutrition — all nutrition forms route here.
Culinary Admin — via the New User / Access Request form above.
When something looks wrong — flag it, don't edit it.
Galley Training Center · Phoenix3 Collective · maintained by Culinary Leadership
Bookmark this page · the single front door for all Galley training and resources
Culinary Leadership · Training Admin Dashboard →